Administration | AskRAI Docs

Admin ConsoleAdministration

Administration covers user management, testing, and platform configuration.

Manage user accounts, assign roles with permissions, and organize users into groups.

Test AI responses with configurable guardrails and inspect results.

Configure which AI models handle different pipeline stages and define context-based routing rules.

Configure confidence thresholds, escalation rules, model providers, and alert preferences.

Guardrails

Configure AI safety policies to evaluate user input against compliance rules before the assistant responds

Users, Roles & Groups

Manage user accounts, define roles with mapping rules including caller and credential types, and organize access through groups