Welcome to AskRAI
Documentation for the Responsible AI platform — architecture, admin console, integrations, and guardrails
AskRAI is a Responsible AI platform that brings intelligent automation to your organization — without stretching budgets or adding complexity. With configurable safety and compliance controls, an always-on audit trail, and transparent logic, AskRAI helps teams Resolve issues, Inform decisions, Engage users, and Support operations.
Concepts
Learn how AskRAI delivers responsible AI — knowledge management, guardrails, confidence scoring, and governance.
Admin Console
Monitor activity, manage knowledge, and configure your AI assistant.
Guides
Step-by-step guides for common tasks and workflows.
FAQ
Common questions about deployment, configuration, and usage.
How RAI works
Data Ingestion
Your team curates the knowledge base from existing enterprise sources — documents, FAQs, and internal policies — through the admin console. Nothing is crawled or ingested on its own: every item is there because someone put it there.
Real-Time Use
When a user asks a question, AskRAI answers from your curated knowledge base rather than from the model's own training data. Every response is recorded with the question that produced it, the confidence it scored, and the result of every check that ran. Grounding an answer in content you approved is the main defence against an invented one.
Platform capabilities
Responsible AI and Governance
GovernanceConfigurable safety and compliance controls, an always-on audit trail, and transparent logic keep every response accountable and traceable.
Data Curation and Knowledge Base
AdminAdmins curate enterprise knowledge from existing sources, ensuring the AI only uses approved, reviewed content.
Active AI Guardrail (AAIG)
SafetyConfigurable guardrails screen the question, the generated answer, and the arguments an agent sends to a tool — blocking, warning, or redacting according to the rule you wrote.
Seamless Integration
IntegrationDeploy AskRAI as a Microsoft Teams bot for instant, organization-wide access — plus a governed API, MCP server, and CLI for applications and AI agents.